Product Highlights
The AceMagic AM18 AMD Ryzen 7 8845 Mini PC - AMD Ryzen™ 7 8845HS Processor, 8 Cores/16 Threads (Zen4 architecture, 4nm lithography process, 16M L3 Cache, base frequency 3.8GHz, turbo frequency up to 5.1GHz), AMD Radeon™ 780M (graphics frequency: 2700MHz, RDNA 3 architecture, graphics core number: 12), NPU Embedded with AMD Ryzen™ AI engine, AI engine performance can reach up to 16 TOPS CPU+GPU+NPU total AI performance can reach up to 38 TOPS, Memory 32GB DDR5 5600MHz Dual Channel （2*16GB) ( DDR5 SO-DIMM Slots×2, up to 64GB), Storage M.2 2280 1TB PCIe4.0×4 NVMe SSD or M.2 2280 512GB PCIe4.0×4 NVMe SSD M.2 2280 Slot x2 (PCIE NVMe/SATA dual protocol) adaptive.
Product Overview
The ACEMAGIC AM18 Mini PC features an AMD Ryzen 7 8845HS processor (8 cores/16 threads, up to 5.1GHz) with integrated Radeon 780M graphics and advanced Ryzen AI engine for up to 38 TOPS total AI performance136. Equipped with 32GB DDR5 RAM, a 1TB PCIe 4.0 NVMe SSD, Wi-Fi 6, and versatile connectivity—including HDMI 2.1, USB4, and dual 2.5G Ethernet—it supports high-resolution displays up to 8K and robust multitasking56. Compact yet powerful, it runs Windows 11 and is ideal for gaming, content creation, and professional workloads in a space-saving form factor.
Specifications
•Product Code: ACEMAGIC-AM18-32-1TB
•Description: ACEMAGIC AM18 AMD Ryzen™ 7 8845HS Mini PC
•Processor: AMD Ryzen™ 7 8845HS Processor, 8 Cores/16 Threads (Zen4 architecture, 4nm lithography process, 16M L3 Cache, base frequency 3.8GHz, turbo frequency up to 5.1GHz)
•Graphics: AMD Radeon™ 780M (graphics frequency: 2700MHz, RDNA 3 architecture, graphics core number: 12)
•NPU: Embedded with AMD Ryzen™ AI engine, AI engine performance can reach up to 16 TOPS, CPU+GPU+NPU total AI performance can reach up to 38 TOPS
•Memory: 32GB DDR5 5600MHz Dual Channel （2*16GB, ( DDR5 SO-DIMM Slots×2, up to 64GB)
Storage
•M.2 2280 1TB PCIe4.0×4 NVMe SSD or
•M.2 2280 512GB PCIe4.0×4 NVMe SSD
•M.2 2280 Slot x2 (PCIE NVMe/SATA dual protocol) adaptive
•Wireless Connectivity: M.2 2230 WiFi 6+BT5.2
Video Output
•HDMI 2.1 × 1 (supports 4K@144Hz or 8K@60Hz)
•USB4.0 TYPE-C × 1
•DP2.0 × 1 (supports 4K@144Hz or 8K@60Hz)
Audio Output
•3.5mm Phone Jack x1
•HDMI 2.1×1
•USB4.0 TYPE-C×1
•DP2.0 ×1
Ports & Buttons
•2.5G RJ45 Gigabit Ethernet Port ×2
•USB3.2 Gen2 Type-A Port ×2
•USB2.0 Type-A Port ×2
•USB4 Type-C ×1 (8K@60Hz audio and video output)
•TYPE-C IN ×1 (100W input)
•HDMI 2.1 ×1 (supports 4K@144Hz or 8K@60Hz)
•DP2.0 ×1 (supports 4K@144Hz or 8K@60Hz)
•3.5mm Phone Jack x1 (two-in-one interface)
•Power Button ×1
•RGB Light Control Button ×1
•Power: TYPE-C 20V-5A (Adapter Included)
•System: Windows 11
•Dimensions: 133.5mm*132mm*55mm
Shipping and Return Policy
At NovaTech, we are committed to providing exceptional service and high-quality products. This policy outlines our terms regarding returns, refunds, warranties, and shipping. All practices comply with the Consumer Protection Act No. 68 of 2008 (CPA) of South Africa.
Shipping Policy
- Order Processing Time: 1 (one) business day for all in-stock items.
- Delivery Timeframe: 2–3 (two to three) business days after dispatch, for in-stock items within South Africa.
- Courier Services: We use reputable courier partners such as The Courier Guy, Fastway, and others.
- Backorders: Customers will be notified via email or SMS if a product is subject to delayed delivery or backorder.
Order Tracking
Once your order has shipped, a tracking number will be sent to you via email or SMS. You may track your order on our Order Tracking Page or by contacting support.
Returns – Change of Mind
- Returns must be initiated within 7 calendar days from the date of invoice or receipt.
- Products must be unused, in sealed original packaging, and in resaleable condition.
- All seals, labels, and manufacturer stickers must remain intact.
- Software and consumables may only be returned if unopened and unused.
- Opened but unused products are subject to a 25% restocking fee, provided all original packaging is returned.
- Return shipping is at the customer's expense. Original delivery fees are non-refundable.
Refund Procedure
Once we receive and inspect your return, you will be notified of the outcome.
- Approved refunds will be processed via the original payment method:
- Credit card refunds will be returned to the original card.
- EFT refunds may require you to provide banking details.
- Please allow up to 7 business days for the refund to reflect.
- After 7 days, refunds will only be issued for faulty or defective products under warranty.
Warranty – Exchanges & Replacements
- All products are covered by a minimum 6-month warranty.
- Extended manufacturer warranties will be honoured when applicable.
- Products must be used under normal conditions and as per manufacturer guidelines.
- Dead on Arrival (DOA) items must be reported within 7 calendar days of receipt.
- Submit return requests through our RMA form on the website.
- Returns must be delivered to the original fulfilment branch or depot.
Upon validation, we will proceed with:
- A product replacement (if in stock), or
- A repair service, or
- A full refund (if the item cannot be replaced or repaired)
NovaTech covers return shipping costs for approved warranty claims. These will be delivered to the original address within 7–14 business days.
Exclusions – Non-Warranty Claims
The following are not covered by our warranty and will not be accepted as defects:
- General wear and tear
- Damage from misuse, negligence, or improper handling
- Failure to follow operating instructions
- Unauthorised repairs, modifications, or disassembly
Legal Compliance
This policy is written in accordance with the Consumer Protection Act No. 68 of 2008 (CPA). For more information, please visit:
https://www.gov.za/documents/consumer-protection-act
Customer Support
If you require further assistance regarding returns, shipping, or warranties, please contact us:
- Email: support@novatechstore.co.za