Seagate SkyHawk AI 10TB Surveillance Hard Drive
Seagate SkyHawk AI 10TB Surveillance Hard Drive
    Seagate

Seagate SkyHawk AI 10TB Surveillance Hard Drive

R 7,239.00
R 7,538.00

Sipping calculated at checkout

SKU: ST10000VE001

In Stock

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Product Highlights

Seagate SkyHawk AI 10TB 256MB Cache 3.5 inch Internal Surveillance Hard Disk Drive - SATA III 6 Gb/s Interface , 3 year warranty
 
SkyHawk AI 10TB - SkyHawk AI Video Hard Drives
SkyHawk AI is the world’s first purpose-built video drive for AI-enabled surveillance systems. Designed for deep learning applications that extend AI surveillance capabilities, SkyHawk AI simultaneously supports heavy AI workloads and smooth video streaming. With capacities up to 20TB, it offers features that are ideal for AI environments with intensive computational workloads: enhanced caching, delivering low latency, and strong random read performance.

 
Smart. Safe. Secure.
SkyHawk™ AI 20TB is an advanced video-optimized drive designed for NVRs enabled with AI for edge security applications. Supporting over 10,000 hours of video and analytics and boosting the heavy workloads of AI-enabled 24/7 surveillance systems, SkyHawk AI supports 3× the workload of standard surveillance drives and includes SkyHawk Health Management and in-house Rescue Data Recovery Services for optimum peace of mind.
Seagate SkyHawk AI 10TB 256MB Cache 3.5 inch Internal Hard
Your data deserves the Guardian Series - Smart Video with 24×7 Clear Streaming
 
Smart Video with 24×7 Clear Streaming 
SkyHawk’s innovative ImagePerfect and ImagePerfect AI firmware are the clearest choices in the industry.
 
Drive Protection Made Easy
Rest easy with three years of in-house Rescue Data Recovery Services, offering an industry-leading 90% data retrieval success rate against unexpected data loss from power outages, natural disasters, user error, viruses, and more. Coupled with the included SkyHawk Health Management (SHM) drive monitoring software designed for prevention, intervention, and recovery, peace of mind is yours.





 
Shipping and Return Policy

At NovaTech, we are committed to providing exceptional service and high-quality products. This policy outlines our terms regarding returns, refunds, warranties, and shipping. All practices comply with the Consumer Protection Act No. 68 of 2008 (CPA) of South Africa.

Shipping Policy

  • Order Processing Time: 1 (one) business day for all in-stock items.
  • Delivery Timeframe: 2–3 (two to three) business days after dispatch, for in-stock items within South Africa.
  • Courier Services: We use reputable courier partners such as The Courier Guy, Fastway, and others.
  • Backorders: Customers will be notified via email or SMS if a product is subject to delayed delivery or backorder.

Order Tracking

Once your order has shipped, a tracking number will be sent to you via email or SMS. You may track your order on our Order Tracking Page or by contacting support.

Returns – Change of Mind

  • Returns must be initiated within 7 calendar days from the date of invoice or receipt.
  • Products must be unused, in sealed original packaging, and in resaleable condition.
  • All seals, labels, and manufacturer stickers must remain intact.
  • Software and consumables may only be returned if unopened and unused.
  • Opened but unused products are subject to a 25% restocking fee, provided all original packaging is returned.
  • Return shipping is at the customer's expense. Original delivery fees are non-refundable.

Refund Procedure

Once we receive and inspect your return, you will be notified of the outcome.

  • Approved refunds will be processed via the original payment method:
    • Credit card refunds will be returned to the original card.
    • EFT refunds may require you to provide banking details.
  • Please allow up to 7 business days for the refund to reflect.
  • After 7 days, refunds will only be issued for faulty or defective products under warranty.

Warranty – Exchanges & Replacements

  • All products are covered by a minimum 6-month warranty.
  • Extended manufacturer warranties will be honoured when applicable.
  • Products must be used under normal conditions and as per manufacturer guidelines.
  • Dead on Arrival (DOA) items must be reported within 7 calendar days of receipt.
  • Submit return requests through our RMA form on the website.
  • Returns must be delivered to the original fulfilment branch or depot.

Upon validation, we will proceed with:

  • A product replacement (if in stock), or
  • A repair service, or
  • A full refund (if the item cannot be replaced or repaired)

NovaTech covers return shipping costs for approved warranty claims. These will be delivered to the original address within 7–14 business days.

Exclusions – Non-Warranty Claims

The following are not covered by our warranty and will not be accepted as defects:

  • General wear and tear
  • Damage from misuse, negligence, or improper handling
  • Failure to follow operating instructions
  • Unauthorised repairs, modifications, or disassembly

Legal Compliance

This policy is written in accordance with the Consumer Protection Act No. 68 of 2008 (CPA). For more information, please visit:

https://www.gov.za/documents/consumer-protection-act

Customer Support

If you require further assistance regarding returns, shipping, or warranties, please contact us:

  • Email: support@novatechstore.co.za