Product Highlights
HP 250 G9 15.6-Inch Celeron N4500 Win 11 Home Notebook - 15.6-inch FHD anti-glare display with a resolution of 1920 x 1080 pixels and a brightness of 250 nits. It is powered by an Intel Celeron N4500 processor with a base frequency of 1.10 GHz and a boost frequency of up to 2.80 GHz. The device comes with 8 GB of DDR4 RAM at 3200 MHz and a 256 GB PCIe NVMe SSD for storage. It includes Intel UHD Graphics for visuals and runs on Windows 11 Home. The notebook weighs 1.74 kg and is available in Dark Ash Silver. It offers a range of ports, including USB Type-C, USB Type-A, HDMI, and a headphone/microphone combo jack. The device is backed by a 1-year carry-in warranty.
Product Overview
The HP 250 G9 Notebook, model 969L3ET, is a budget-friendly laptop designed for everyday productivity. It features a 15.6-inch FHD anti-glare display with a resolution of 1920 x 1080 pixels. Powered by an Intel Celeron N4500 processor, it offers a base frequency of 1.10 GHz and can boost up to 2.80 GHz. The device comes with 8 GB of DDR4 RAM and a 256 GB PCIe NVMe SSD for efficient performance. It runs on Windows 11 Home, providing a user-friendly interface. The laptop includes Intel UHD Graphics and offers a range of ports for connectivity. With a weight of 1.74 kg, it is portable and suitable for both work and personal use.
Specififcations
• Product Code: 969L3ET
• Product Overview : HP 250 G9 15.6-Inch Celeron N4500 Win 11 Home Notebook
• Operating system: Windows 11 Home
• Processor Model: N4500 (4M Cache, up to 2.80 GHz)
• Internal drive: 256 GB PCIe NVMe
• Memory: 8 GB MHz 3200 MHz (1 x 8 GB)
• Product type: Notebook
• Form factor: Clamshell
• Processor Family: Intel Celeron N
• Processor Frequency: 1.10 / 2.80 GHz
• Display diagonal: 39.6 cm (15.6")
• HD type: FHD
• Display resolution: 1920 x 1080 pixels
• Display: Anti-glare, 250 nits
• Memory Type: DDR4
• Storage Type: SSD
• Graphics: Intel UHD Graphics
• Fingerprint reader: Not supported (Images shown are for illustrative purposes only)
• Colour: Dark Ash Silver
• Weight: 1.74 kg
• Warranty: 1-year Carry-in
• Ports
1x USB Type-C 5Gbps signaling rate
2x USB Type-A 5Gbps signaling rate
1x AC power
1x HDMI 1.4b
1x stereo headphone/microphone combo jack
Shipping and Return Policy
At NovaTech, we are committed to providing exceptional service and high-quality products. This policy outlines our terms regarding returns, refunds, warranties, and shipping. All practices comply with the Consumer Protection Act No. 68 of 2008 (CPA) of South Africa.
Shipping Policy
- Order Processing Time: 1 (one) business day for all in-stock items.
- Delivery Timeframe: 2–3 (two to three) business days after dispatch, for in-stock items within South Africa.
- Courier Services: We use reputable courier partners such as The Courier Guy, Fastway, and others.
- Backorders: Customers will be notified via email or SMS if a product is subject to delayed delivery or backorder.
Order Tracking
Once your order has shipped, a tracking number will be sent to you via email or SMS. You may track your order on our Order Tracking Page or by contacting support.
Returns – Change of Mind
- Returns must be initiated within 7 calendar days from the date of invoice or receipt.
- Products must be unused, in sealed original packaging, and in resaleable condition.
- All seals, labels, and manufacturer stickers must remain intact.
- Software and consumables may only be returned if unopened and unused.
- Opened but unused products are subject to a 25% restocking fee, provided all original packaging is returned.
- Return shipping is at the customer's expense. Original delivery fees are non-refundable.
Refund Procedure
Once we receive and inspect your return, you will be notified of the outcome.
- Approved refunds will be processed via the original payment method:
- Credit card refunds will be returned to the original card.
- EFT refunds may require you to provide banking details.
- Please allow up to 7 business days for the refund to reflect.
- After 7 days, refunds will only be issued for faulty or defective products under warranty.
Warranty – Exchanges & Replacements
- All products are covered by a minimum 6-month warranty.
- Extended manufacturer warranties will be honoured when applicable.
- Products must be used under normal conditions and as per manufacturer guidelines.
- Dead on Arrival (DOA) items must be reported within 7 calendar days of receipt.
- Submit return requests through our RMA form on the website.
- Returns must be delivered to the original fulfilment branch or depot.
Upon validation, we will proceed with:
- A product replacement (if in stock), or
- A repair service, or
- A full refund (if the item cannot be replaced or repaired)
NovaTech covers return shipping costs for approved warranty claims. These will be delivered to the original address within 7–14 business days.
Exclusions – Non-Warranty Claims
The following are not covered by our warranty and will not be accepted as defects:
- General wear and tear
- Damage from misuse, negligence, or improper handling
- Failure to follow operating instructions
- Unauthorised repairs, modifications, or disassembly
Legal Compliance
This policy is written in accordance with the Consumer Protection Act No. 68 of 2008 (CPA). For more information, please visit:
https://www.gov.za/documents/consumer-protection-act
Customer Support
If you require further assistance regarding returns, shipping, or warranties, please contact us:
- Email: support@novatechstore.co.za